GetResponse and Constant Contact both serve the small business market but with different philosophies. GetResponse keeps adding features: webinars, landing pages, paid ads, and conversion funnels are all in the platform now. Constant Contact stays focused on core email marketing with excellent support.
| Feature | GetResponse | Constant Contact |
|---|---|---|
| Starting price | $15/mo | $12/mo |
| Free plan | ✓ 500 contacts | ✗ No (60-day trial) |
| Webinars | ✓ Yes | ✗ No |
| Phone support | ✗ No | ✓ Yes |
| Automation depth | Moderate-advanced | Basic |
| Conversion funnels | ✓ Yes | ✗ No |
| Best for | Feature seekers, all-in-one | Support, simplicity |
Features
GetResponse has significantly more features. Webinars, conversion funnels, and paid ads integration are all included alongside email marketing. Constant Contact covers email well but is not trying to be a broad marketing platform.
Support
Constant Contact offers phone support. GetResponse does not. For small business owners who want to call someone, this matters. GetResponse offers chat and email support.
Pricing
Constant Contact starts slightly cheaper but both are in the same price range for small businesses. GetResponse offers more features per dollar. Constant Contact has no free plan; GetResponse's free plan covers 500 contacts.
Ease of use
Constant Contact is simpler. GetResponse has more features which means more to learn. For users who want the simplest path to sending email campaigns, Constant Contact is less overwhelming.
Choose GetResponse if...
- You want more than email: webinars, funnels, paid ads
- You want a free plan to start
- You need more capable automation at mid-range prices
- You want a broader marketing platform under one subscription
Choose Constant Contact if...
- Phone support is important to you
- You want the simplest interface with the least to learn
- You run events and want event marketing tools
- You are a nonprofit with access to nonprofit pricing
The bottom line
GetResponse offers more for the money. Constant Contact offers simpler and better-supported email marketing. The right choice depends on whether you need the extra features or the extra support.
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